Follow up on the latest improvements and updates.

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March 1, 2024

new

Asterisk Plus Phone 1.3

Our first customers moved into production use, and discovered a whole bunch of other things that needed to be fixed. So here's the list of changes.

Call control
icons
changed.
Fixed search partner by any part of phone or number.
Phone Settings fields re-organized.
Cancel attended call transfer
- this feature requires some configuration sync with Asterisk
features.conf
. See our Helpdesk for details.
Added
Favorite
contacts tab.
Fixed a security issue when PBX user was not able to see other PBX user extensions during call transfer.
Fixed a bug with hangup call on different tab.
Fixed missing cancel forward if caller is partner.
Fixed missing incoming call while Odoo is reloaded.

February 25, 2024

new

Asterisk Plus 3.4

YOU NEED TO ASLO UPGRADE THE AGENT TO 3.4 VERSION. SEE BELOW FOR DETAILS! 
Agent  options
The most important functionality of this release is the significant simplification of agent installation
 and configuration
. It is no longer necessary to create an agent configuration file. Instead, the agent receives its entire configuration and is automatically connected and configured. See below the Agent upgrade procedure
. 
Screenshot of the new Agent options form:
Here are the details of the Agent configuration: https://help.odoopbx.com/en/?q=agent. See the The Agent middleware
 article.
Intercom chat and helpdesk
Also added Intercom chat support
 directly into the Asterisk Plus application! Now you can receive a true instant support!
Also we launch the HelpDesk and Documentation
 portal integrated at https://help.odoopbx.com.  The next step is to create contextual documentation so that you get help right when and where you are.
Call transcription rules
The first request after we released the call transcription and summary
 value added service was to be able to define exact cases which calls should be transcribed. So this release has this feature request done. See Transcription documentation on how to use it and configure the rules.
Voicemail support
Now it's possible to receive voicemail messages attached to call history records.
 Asterisk MiniVM application is required to be used in order to have it. No special configuration is required on the Asterisk side, just point your dialplan to Minivm apps like in the example below:
Also notice the Voicemail filter to check calls that came to voicemail.
For more details visit our helpdesk Voicemail article.
Other features
Added a cron job Vacuum PBX debug
 to vacuum asterisk_plus.debug messages (removes all messages older then 24 hours
). Make sure that you do not enable debug when you don't need it.
Added Dial Timeout
 option to the PBX User
 settings. This is used when you use PBX users auto provision
 feature.
Added Installation Date
 parameter saving to keep the date when the product was installed.
Added  user's phone in PBX Users list
.
Added a cron job Vacuum channel data
  to delete asterisk_plus.channel_data records older then 24 hours (by default).
Added new SIP auto answer header: Alert-Info:answer-after=0
.
Bug fixes
Missed calls
 are now registered only on incoming calls.
Do not upload empty recording files
.
Odoo 17.0 write_date on asterisk_plus.call bug fix.
Odoo 17.0 HTML recording widget fix.
Migrations 3.1 & 3.3 fixes when migrating from very old releases.
Agent upgrade procedure
Here is the main Agent configuration article (see the The Agent middleware
 article). So to upgrade you need to complete these steps:
Upgrade the Odoo module.
Configure Agent options in PBX -> Settings -> Server -> Agent tab.
Stop the old Agent instance.
Update your docker compose file and point it to your Odoo instance URL.
Adjust the Agent version to correspond to Asterisk Plus module version. Pull the image.
Start the new container.
Don't hesitate to request assistance if you have any issue!

February 24, 2024

new

Asterisk Plus Phone 1.2 released

This release contains bug fixes and feature requests from the first users of this product.

So, the new features first:

Added a selection to filter transfer contacts (PBX users, Partners, Both).
Show phone numbers in call forwarding panel.
The long name of the partner in the call history is truncated to stay within the boundaries.
Added recent calls view (debug mode) where only unique partners are shown.
Changed attended call forwarding icon.
Removed unattended SIP transfer button.

And bug fixes:

Fixed time zone bug in call history.
Fixed edit control focus issue.
CurrentController JS error fix.
Fixed component destroyed bug.
fix UncaughtPromiseError > TypeError.

Screenshots

SourcePBX – (16878) 2024-02-25 01-04-26(1)

February 13, 2024

new

FIXED

IMPROVED

Addons

Asterisk Plus Phone 1.1 released

As you would expect, shortly after releasing the first version of our phone, we urgently needed to release the next version, containing a number of improvements and fixes.
So here is the list of changes:
Multiple bugs have been fixed
.
Multi tab
 support added. Now even if multiple tabs are open only one tab rings on incoming call, but call can be answered / hangup from any tab. 
Multiple SIP registrations
 mode option. Depending on your Asterisk configuration every tab will either overwrite existing SIP registration, or create a new one if  max_contacts
 option is set > 1. So multi tab mode is supported in either way if you Dial by channel or use PJSIP_DIAL_CONTACTS
 function.
Added a startup check for microphone & sound permissions
 and a notification window if any permission is not set.
Added ring volume control
. If you are a help desk operator and work with headphones, then visual control of the call is nearly enough for you, and the barely audible sound of an incoming call is what you might expect. Now each user can set a personal volume level in their settings PBX Users - Settings.
Phone icon is visible
 only if user has a SIP channel with WebRTC profile. So unprovisioned Odoo users do not see the phone icon.
Call popup notification
 was refactored. Now phone respects user's settings on call popups (popup is sticky, enable popup). 
Attended call transfer
 using PBX feature added. The DTMF control sequence is set in PBX Settings -> WebRTC tab.
Screenshots

February 13, 2024

new

fixed

improved

Asterisk Plus 3.3 release

We continue to move forward.

Today we are releasing version 3.3 with the following changes:

Fixed a bug with PBX users auto provisioning,
when changing other user groups would cause the user to be removed from the PBX User group.
The order in which Instance UIDs are generated has been changed. We used to use the database.uuid value from system parameters, but found that the staging branch in odoo.sh changes this value, making it difficult to test Asterisk Plus on this platform. Since this release we have our own value, independent from
database.uuid
.
Added processing of
UserEvent
event with
CallAnswered
type, in order to mark calls as answered in some cases.
Removed the check to get a call record only for calls marked as answered. Now the record will be downloaded if the call status is Failed or Busy, but the record was activated and available.
Fixed bug with displaying
recording icon
in the call list for version 15.0.
Added wizard for setting
channel transport
for PBX users, now you can make bulk changes to this setting.
Added
phone
field to the PBX
Users list
view.
Added Server
system information
button (uptime).
Added cron job to
vacuum debug
messages.

You can ignore this version if nothing of the above concerns you. But it's a must use release for those who use PBX users auto provision feature.

November 1, 2023

new

Asterisk Plus 3.2

New features:

FastAGI support is built into the Agent.
User's personal numbers feature added.

So now when have FastAGI we can create more sophisticated Asterisk applications coding in Odoo! More example will follow later when we implement the first modules.

November 1, 2023

new

Asterisk Plus 3.1

New features and bug fixes:

New option
Server -> Starting Exten
added. This allows to define starting extension when
Autocreate PBX Users
is enabled.
Fixed a bug with phone format.
Small UX improvements.
Added automatic user names conversion to english letters on SIP users generation.
Added automatic callerid number setting on outbound calls.
Added phone and mobile fields to the PBX user form.

September 1, 2023

new

Asterisk Plus 3.0

In this release we launch our new Stripe based billing system. Our previous billing was based on Odoo's subscription module but we decided to switch to the Stripe.

So, the changes:

Launch of the
new billing system with pay-as-you-go pricing
model. Now subscription management is built directly into the application.
Added
active calls widget
for getting quick information on current calls from any place.
The Asterisk Plus Agent is now installed on the Asterisk server and has a auto configuration initialization. Please contact technical support to assist you with migration!
Added
database index for call reference
in order to speed up things on large deployments.
Many
other small fixes
and improvements.

December 23, 2022

new

improved

fixed

Addons

Asterisk Plus 1.2 release

We are realising Asterisk Plus

1.2.

Here is the list of changes:

Added support for
Nameko based Agent middleware
. The update will not affect running installations as all settings remain the same. Only new installations will have a new Agent type selected by default. So you can safely update event is you don't plan to migrate to the new Agent but... I would recommend planning a migration because new Agent is much more better :-)
New
call status Ended
added to the call status list. It is set for normally ended channels which had not attempt to bridge with another channel.
Added more columns (write_uid, sync_date, sync_uid and more) to the .conf file list.
Removed filter
Updated
from the .conf files list that was selected by default when you entered Conf file menu.
Small bug fixes.